Scheduling

I see clients Monday through Thursday, and offer both in-person sessions at my office in downtown Santa Rosa and telehealth appointments.

Services and Fees

Individual Therapy

• 50 minutes — $295
• 60 minutes — $354
• 75 minutes — $443
• 90 minutes — $531

Longer sessions work well when meeting less frequently than weekly, or when the work calls for more spaciousness. Session length is something we can discuss together.

Couples & Family Therapy

• 75 minutes — $443
• 90 minutes — $531

The standard session length for couples work is 75 minutes. During the assessment phase, and at various points in treatment, I may meet individually with each partner for 50–60 minute sessions. A 90-minute session is often preferable when meeting less than weekly.

Professional services beyond therapy — such as letter writing or documentation — are billed at my base individual rate.

IFS Consultation — For Therapists and Healing Professionals

• Individual Consultation — 50 minutes — $295

I am an IFS Certified Therapist, Level 1, 2, and 3 trained, and IFIO trained. I offer consultation to therapists and healing professionals looking to deepen their work with the Internal Family Systems model.

Cancellation Policy

Weekly appointments: I require a minimum of 48 hours notice to cancel or reschedule. Cancellations within 48 hours are charged the full session fee. I understand that life occasionally gets in the way — and when it does, it's often more useful to bring that into the room than to cancel. A consistent rhythm of meeting tends to be what makes the work most effective.

Bi-weekly appointments: Because bi-weekly scheduling is inherently harder to hold, my policy is stricter: cancellations cannot typically be accommodated. If you need to cancel and I have an opening within the same week, I'm happy to reschedule. If I don't have availability, the full fee applies. This is the approach I've found works best for both of us in maintaining this option.

Payment

Payment is due at the time of service. I accept cash, check, all major credit cards (Visa, MasterCard, American Express, Discover, JCB), and HSA Visa/Mastercard. Checks should be made payable to Erin Andersen MFT.

Insurance

I am a private pay practice and do not bill insurance directly. Upon request, I can provide a monthly billing statement (sometimes called a superbill) that you may submit to your insurance carrier for possible out-of-network reimbursement. I recommend contacting your carrier before we begin to understand what your plan covers.

Good Faith Estimate: Under federal law, clients who are uninsured or not using insurance have the right to receive a Good Faith Estimate of expected costs before services begin. If you receive a bill that is $400 or more above your Good Faith Estimate, you have the right to dispute it. For more information, visit cms.gov/nosurprises.

Confidentiality

What you share in therapy is private. Confidentiality is foundational to this work, and I take it seriously. There are, however, legal and ethical limits — which we will discuss in our first meeting. These include situations involving risk of harm to yourself or others, suspected child or dependent elder abuse or neglect, and court orders.

Social Media & Communication Policy

A note on how I use social media: I maintain a professional presence online, including a website and occasional professional content. I don't use social media in ways that blur the boundaries of our therapeutic relationship, and I ask that clients respect the same boundaries in return.

Friending and following: I don't accept friend or contact requests from current or former clients on any social networking platform. This isn't personal — it's about protecting your privacy and maintaining the clarity of our relationship. If you have questions about this, please bring them to a session.

If you follow my professional content: You're welcome to read my blog or engage with any public professional content I share. I won't follow you back, and I won't acknowledge your presence on any platform in a way that could identify you as a client.

Email and Text

I use email and text for scheduling and brief logistical communication only. Please don't send session-related content by text or email — these are not secure channels, and anything sent becomes part of your record. If something feels urgent between sessions, we can discuss how to handle that together.

Review Sites

You may find my practice listed on Google, Healthgrades, or similar directories — often without my having added it. These listings are not an invitation for reviews or testimonials. Per the California Association of Marriage and Family Therapists Code of Ethics, I do not solicit testimonials from clients.