Under normal circumstances, I see psychotherapy and counseling clients by appointment Monday through Thursday in person at my psychotherapy office in downtown Santa Rosa. Regarding COVID-19, until it is safe to meet in person again, I am conducting all appointments via teletherapy (video).

Service Rates

Individual Psychotherapy and Counseling

Weekly: 50 minutes $180

Every Other Week: 75 minutes $216

Couples & Marriage Counseling/Family Counseling

Weekly: 75 minutes $297 

Every Other Week: 75 minutes $356 / 90 minutes* $428

*Standard session length for couple/family therapy is 75 minutes, however during the assessment phase and as needed during the course of treatment I meet with individual members of the couple for 50 minute sessions. For some, a 90 minute session more fitting if the meeting frequency is every other week.

Weekly: 50 minutes* $198

Professional Services

You may request additional services above and beyond therapy, such as documentation or a letter or some other professional service. Services above and beyond counseling/therapy are charged at my base hourly rate for individual therapy.

Sliding Scale

Currently my sliding scale case load is full. From time to time, there will be an opening. I offer limited space on a sliding scale basis for those with true financial hardship. Please honestly assess your situation and inquire with me if you believe your situation merits a sliding scale.

Cancellation Policy

I require a minimum of 24 hours notice for rescheduling or cancellation of an appointment I have reserved for you. Sometimes missing a session due to unforeseen circumstances is unavoidable, and part of life. At the same time, missed and canceled appointments can be difficult for both of us. The commitment of coming to therapy may be challenging at times; Time constraints, money constraints and emotions can all come into play. It is usually better if we can talk about these issues in therapy instead of missing or cancelling an appointment. When you cancel without enough notice, this means that time I have reserved for you is no longer available for me to freely use as I wish, including scheduling another client. Rescheduling or cancellation of your appointment within 24 hours of our session time will incur the full fee. A consistent and regular rhythm to our work will provide the most benefit.

Payment Methods

Cash, check, credit card before or at time of service. Visa, MasterCard, American Express, Discover, JCB cards accepted. HSA (Health Savings Account) Visa/Mastercard accepted. Checks should be made payable to Erin Andersen MFT.


I do not bill or accept third party payments from insurance carriers. If you request I will provide you with a billing statement which you may submit to your insurance carrier. Depending on what your policy covers, they may or may not provide you with reimbursement. You may want to contact your carrier to make this determination.


Trust is the cornerstone of counseling and psychotherapy. It is important for you to know that the things discussed in therapy are private. However it is also important for you to be aware that there are limits to your confidentiality. We will discuss confidentiality limits when we meet for the first time. These limits are both guided by professional ethics and mandated by state law.

Limits to confidentiality generally include:  Suspected child or dependent elder neglect or abuse; If you are in danger of harming yourself, or plan to harm someone else; a court order. 

Social Media Policy


I do not accept friend or contact requests from current or former clients on any social networking sites (Facebook, LinkedIn, etc). I believe that adding clients as friends or contacts on these sites can compromise your confidentiality and our respective privacy. It may also blur the boundaries of our therapeutic relationship. If you have questions about this, please bring them up when we meet and we can talk more about it.


I publish a blog on my website and I post psychology news on Twitter. I have no expectation that you as a client will want to follow my blog or Twitter stream. However, if you use an easily recognizable name on Twitter and I happen to notice that you have followed me there, we may briefly discuss it and its potential impact on our working relationship.

My primary concern is your privacy. If you share this concern, there are more private ways to follow me on Twitter (such as using an RSS feed or a locked Twitter list), which would eliminate your having a public link to my content. You are welcome to use your own discretion in choosing whether to follow me.

Note that I will not follow you back. I only follow other health professionals on Twitter and I do not follow current or former clients on blogs or Twitter.

Business Review Sites

You may find my psychotherapy practice on sites such as Google Business, Healthgrades, Yahoo Local, Bing, or other places which list businesses. Some of these sites include forums in which users rate their providers and add reviews.  Many of these sites comb search engines for business listings and automatically add listings regardless of whether the business has added itself to the site. If you should find my listing on any of these sites, please know that my listing is NOT a request for a testimonial, rating, or endorsement from you as my client.

The California Association of Marriage and Family Therapists Code of Ethics Part 1, Section 10.6, specifically states that Marriage and Family Therapists do not solicit testimonials from patients.

Email and Text Communication

I prefer using email and text only to arrange or modify appointments. Please do not email or text me content related to your therapy sessions, as email and text are not completely secure or confidential. If you choose to communicate with me by email or text, be aware that all emails and texts are retained in the logs of your and my Internet service providers. While it is unlikely that someone will be looking at these logs, they are, in theory, available to be read by the system administrator(s) of the Internet service provider. You should also know that any emails I receive from you and any responses that I send to you become a part of your legal record.

"Social Media Policy" by DKK CC BY-NC-SA 3.0 US/Derivative of original.